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Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: January 15, 2024

1. Introduction

Huma & Renee LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon services and visit our website.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email, phone number, address)
  • Business information (company name, business address, tax information)
  • Amazon seller account credentials and access permissions
  • Payment information (credit card details, bank account information)
  • Communication preferences and marketing preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website information
  • Cookies and similar tracking technologies

2.3 Amazon Account Data

When you engage our services, we may access and process data from your Amazon seller account, including:

  • Product listings and performance data
  • Sales and revenue information
  • Customer reviews and ratings
  • PPC campaign data
  • Inventory and fulfillment information

3. How We Use Your Information

3.1 Service Provision

We use your information to:

  • Provide and manage our Amazon services
  • Optimize your product listings and PPC campaigns
  • Generate performance reports and analytics
  • Process payments and manage billing
  • Communicate with you about your account and services

3.2 Business Operations

We may use your information for:

  • Improving our services and developing new features
  • Conducting market research and analysis
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing and billing
  • Website hosting and maintenance
  • Email marketing and communication
  • Analytics and data analysis
  • Customer support services

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Legal process or government requests
  • Protection of our rights and property
  • Emergency situations involving public safety
  • Investigation of suspected fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)

7.2 Marketing Communications

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your preferences in your account settings

7.3 Cookies and Tracking

You can control cookies and tracking technologies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@humarenee.com
  • Phone: +1 (555) 123-4567
  • Address: [Your Business Address]

We will respond to your inquiry within 30 days.

13. Data Protection Officer

For privacy-related matters, you may also contact our Data Protection Officer at:

  • Email: dpo@humarenee.com
  • Phone: +1 (555) 123-4568

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to delete your personal information
  • The right to opt out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

15. GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to be informed about data processing
  • The right of access to your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision making

To exercise these rights, please contact us using the information provided above.

Huma & Renee LLC

Your trusted partner for Amazon success. We help businesses scale and thrive in the competitive e-commerce landscape.

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