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Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last Updated: January 15, 2024

1. Acceptance of Terms

By accessing and using the services provided by Huma & Renee LLC ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Huma & Renee LLC provides Amazon marketplace services including but not limited to:

  • Product research and analysis
  • Listing optimization and management
  • PPC (Pay-Per-Click) campaign management
  • Review and rating management
  • Account analytics and reporting
  • Profit sharing partnerships
  • Monthly service packages

3. Service Packages and Payment Terms

3.1 Monthly Service Packages

Our monthly service packages are billed on a recurring basis. Payment is due on the first day of each billing cycle. Failure to make payment may result in suspension or termination of services.

3.2 Profit Sharing Partnerships

Profit sharing arrangements are based on actual profits generated from managed Amazon accounts. Profit calculations exclude Amazon fees, shipping costs, and other operational expenses. Profit sharing percentages are as follows:

  • Basic Partnership: 15% of net profits
  • Premium Partnership: 20% of net profits
  • Elite Partnership: 25% of net profits

3.3 Payment Processing

All payments are processed securely through our payment partners. We accept major credit cards, bank transfers, and other approved payment methods.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your Amazon account
  • Maintain compliance with Amazon's terms of service
  • Grant necessary access permissions to your Amazon seller account
  • Respond to our communications in a timely manner
  • Provide required documentation and information for service delivery
  • Maintain the security of your account credentials

5. Service Delivery and Performance

5.1 Service Timeline

We strive to deliver services within agreed-upon timelines. However, actual results may vary based on market conditions, Amazon policy changes, and other external factors beyond our control.

5.2 Performance Guarantees

While we work diligently to achieve optimal results, we cannot guarantee specific sales volumes, profit margins, or ranking positions. Amazon marketplace performance is influenced by numerous factors including competition, market trends, and platform algorithms.

5.3 Reporting

We provide regular performance reports as outlined in your selected package. Reports are delivered via email or through our client portal.

6. Confidentiality and Data Protection

We are committed to protecting your confidential information and account data. We implement appropriate security measures and will not share your information with third parties except as required for service delivery or as required by law.

6.1 Data Usage

We may use anonymized data for improving our services and creating case studies, but will never disclose personally identifiable information without your consent.

7. Termination and Cancellation

7.1 Client Termination

You may terminate our services with 30 days written notice. For monthly packages, you will be responsible for payment through the end of the current billing cycle.

7.2 Company Termination

We reserve the right to terminate services immediately if:

  • You violate these terms and conditions
  • You engage in fraudulent or illegal activities
  • You fail to make payments as agreed
  • You provide false or misleading information

7.3 Post-Termination

Upon termination, we will provide you with a final report and transfer account access back to you. Any outstanding payments must be settled within 30 days.

8. Limitation of Liability

Huma & Renee LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services.

Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Huma & Renee LLC from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the laws of the state where Huma & Renee LLC is registered.

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, Amazon policy changes, or technical failures.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the state where Huma & Renee LLC is registered, without regard to conflict of law principles.

14. Contact Information

For questions about these terms and conditions, please contact us at:

  • Email: legal@humarenee.com
  • Phone: +1 (555) 123-4567
  • Address: [Your Business Address]

15. Entire Agreement

These terms and conditions constitute the entire agreement between you and Huma & Renee LLC regarding the use of our services and supersede all prior agreements and understandings.

Huma & Renee LLC

Your trusted partner for Amazon success. We help businesses scale and thrive in the competitive e-commerce landscape.

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